Privacy policy

1.1 Stripe Travel Pty Limited (Stripe Travel, we, us or our) recognises the importance of your privacy.

1.2 Stripe Travel abides by the Australian Privacy Principles set out in the Privacy Act 1988 (Cth), as well as other applicable laws and codes. Our policy for the collection and handling of personal information is set out in this document.

1.3 This Privacy Policy does not apply:

a. to corporate information (unless it is also about any identifiable person);

b. if you access another website through a link from our website (Site). In this case, the privacy policy of the owner of the other website (if any) will apply. We take no responsibility for the practices of any linked websites in the handling of your personal information; or

c. categories of personal information that are not covered by the Privacy Act.

2. Collection of Information and Personal Information

2.1 From time to time, Stripe Travel may collect and hold personal information from clients, customers, employees, contractors and other persons. This information may include your name, address, telephone number, email address, age, gender, and information regarding products and services you inquire about or purchase from us (Information). Some of the Information that we collect may be Personal Information as defined in the Privacy Act 1988 (Cth) (Personal Information).

2.2 We may collect Information when you give it to us directly, use our products and services, or visit our Site.

2.3 We will only collect Personal Information by lawful and fair means and not in an unreasonably intrusive way.

2.4 We may collect Information on our Site:

a. by cookies when you visit our website. A cookie is a small amount of information transferred to the hard drive of your computer which can identify your web browser but not you. Cookies are used as a standard mechanism by many websites. You can disable cookies in your browser, however some services on our Site may not be available; and

b. when you knowingly give us Information, for example when requesting information about our products or services or applying for employment via our Site, including by email.

2.5 We collect Information on our Site in order to:

a. respond to questions, queries, requests and applications (including job applications);

b. manage and record our relationship with you;

c. develop a data profile to tailor services and improve Site content; and

d. send you information about our products and services.

By providing Information, you consent to these uses. You may opt out of marketing communications at any time.

3. Use of Personal Information

3.1 We collect, hold and use Personal Information for the following purposes:

a. operating our business;

b. communicating with individuals, clients and contacts;

c. general management and reporting; and

d. recruitment and employment.

If you choose not to provide Personal Information, we may be unable to fulfil these purposes.

3.2 We may also use Personal Information:

a. for internal and marketing purposes, including those of related companies;

b. to send information about our products and services. You may opt out at any time;

c. where you provide express or implied consent;

d. for purposes reasonably expected in connection with why you provided the information; or

e. where required or permitted by law, including law enforcement, public health or safety requirements.

4. Disclosure of Information

4.1 We will not disclose Personal Information except:

a. to related companies or government bodies where required to deliver our services;

b. where you have provided consent; or

c. where required by law (including law enforcement, public health or safety).

4.2 We do not sell, rent, or trade Personal Information to third parties.

5. Transfer of Information Outside Australia

5.1 We will not transfer Personal Information outside Australia unless:

a. you consent; or

b. we reasonably believe the recipient complies with Australian privacy laws or equivalent protections, with enforceable safeguards in place.

5.2 Where information is transferred overseas, we will take reasonable steps to ensure it is handled in accordance with Australian privacy laws.

6. Security, Access and Correction of Information

6.1 We take reasonable steps to ensure that Information we collect is:

a. accurate, complete and up to date;

b. stored securely; and

c. accessed only by authorised personnel.

6.2 We maintain procedures to safeguard the security and confidentiality of Information, both electronically and in hard copy.

6.3 You may contact our Privacy Officer if you wish to:

a. access or update your Personal Information;

b. request removal of your Personal Information;

c. correct inaccurate or incomplete information; or

d. raise concerns about our privacy practices.

If you are not satisfied with our response, you may lodge a complaint with the Australian Information Commissioner.

6.4 Contact: privacy@stripetravel.com